Privacy Policy

Dinnerbell LLC ("Dinnerbell," "we," "us," or "our") operates DinnerBell.life, driver.ringdinnerbell.com, related mobile websites, applications, software, and associated services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our Platform. By using the Platform, you consent to the practices described in this Privacy Policy.

We may collect the following categories of information:

• A. Account & Contact Information: name, email address, phone number, delivery address, pickup/drop-off addresses, account login details, account status, order/delivery history, referral codes, and communications you send to us.
• B. Payment Information: payments are processed by third-party processors (e.g., Stripe/PayPal or similar). Dinnerbell does not store full credit card numbers. We may receive limited payment confirmation details (e.g., last four digits, transaction IDs, timestamps).
• C. Driver Documentation: driver application information, certification acknowledgements, typed legal name, license/insurance status, review status, and other driver documentation or verification details submitted through the platform.
• D. GPS, Route & Location Information: driver location snapshots, GPS coordinates, route information, mileage, ETA data, pickup addresses, drop-off addresses, and timestamps used to dispatch and complete deliveries.
• E. Device & Technical Information: IP address, browser type, device identifiers, operating system, pages visited, timestamps, diagnostic data, and general device/browser information.
• F. Referral & Program Data: referral links used, QR/link source identifiers, attribution data, credits, and aggregated performance metrics used to administer referral programs and account credits.

We use collected information to:

• Provide marketplace, dispatch, delivery, and customer-support services.
• Create and manage accounts and memberships.
• Dispatch drivers, calculate routes and ETAs, compare delivery offers, and support delivery completion.
• Process payments and verify transactions.
• Administer referral, account-credit, and driver-payment records.
• Operate driver and partner dashboards and internal administrative tools.
• Prevent fraud, abuse, chargebacks, and policy violations.
• Support safety, trust, dispute review, and legal compliance.
• Communicate with customers, drivers, restaurants, and partners (including service updates).
• Improve Platform functionality, analytics, and user experience.
• Comply with legal, tax, and regulatory obligations.

Dinnerbell may publicly display aggregated, anonymized statistics for transparency purposes. Examples may include total orders completed, total bonuses distributed, total affiliate payouts, total active memberships, and treasury balance amounts. Individual user, driver, or affiliate personal information and individual earnings are not publicly disclosed unless explicitly authorized by the person or business and permitted by law.

We do not sell personal information. We may share information only as necessary to provide the Platform, including with:

• Drivers (for delivery fulfillment: pickup/drop-off details, delivery instructions, limited customer contact details, and order context when needed).
• Restaurants/partners (for coordination: limited information needed to confirm pickup readiness or resolve issues).
• Payment processors and fraud-prevention vendors (to process transactions, reduce fraud, and manage chargeback/dispute risk).
• Technology providers (hosting, analytics, email/SMS providers, mapping/routing providers, support tooling, and security systems).
• Government authorities, regulators, or law enforcement when required by law or valid legal process.

DinnerBell drivers are independent contractors. We share limited customer and order information with drivers strictly for delivery fulfillment, safety, support, and dispute review. Drivers are required to protect customer information and may not use it for unrelated purposes.

DinnerBell may collect and use GPS, route, pickup, drop-off, mileage, ETA, and driver-location information to dispatch drivers, calculate delivery estimates, compare offers, prevent fraud, support safety, resolve disputes, and comply with legal obligations. Location data may be approximate or route-specific and may be retained with order records when reasonably necessary.

Dinnerbell may display treasury totals or financial summaries (e.g., a single treasury balance amount) for transparency. Treasury information is provided for informational transparency only and does not create any financial, investment, partnership, fiduciary, or employment relationship. Users, drivers, and affiliates do not obtain ownership rights, equity, or any claim in company assets or treasury holdings, and have no right to inspect underlying asset details.

We use cookies and similar technologies to:

• Maintain login sessions and account security.
• Attribute referral links and QR codes.
• Track affiliate performance and program activity.
• Analyze usage patterns and improve functionality.

You may disable cookies in your browser, but some features may not function properly.

We retain information only as long as reasonably necessary for operations, dispatch, account administration, legal obligations, tax/accounting requirements, dispute resolution, fraud prevention, safety, support, and enforcement of agreements. Order, route, acceptance, account-credit, payment, referral, and payout-related data may be retained for auditing and compliance purposes.

We implement reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Subject to legal limitations, you may request access to, correction of, or deletion of your personal information. Requests may be submitted to: ContactUs@dinnerbell.life. Certain data may be retained as required by law or operational necessity (e.g., tax, fraud prevention, dispute resolution).

The Platform is not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If we discover that a minor has provided personal information, we will delete it from our servers when reasonably possible.

The Platform may contain links to third-party websites or services. We do not control and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

By creating an account, submitting a request, applying to drive, or using the Platform, you consent to receive transactional emails, delivery status messages, account notifications, dispatch communications, and security alerts. Transactional messages are not marketing messages. Message and data rates may apply. You are responsible for maintaining accurate contact information. You may opt out of marketing communications at any time; service-related communications may still be sent when necessary to provide the Platform.

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

Dinnerbell LLC
Traverse City, Michigan
Email: ContactUs@dinnerbell.life